Privacy Policy

Information We Collect and How We Use It

Personal Information: You may provide us with certain personally identifiable information ("Personal Information") when you use the Platform, such as your name, email address, phone number, company name, and industry. We use this information to:

• Provide and improve the Platform and features
• Create and manage your account
• Communicate with you about the Platform and our services
• Analyze how you use the Platform to improve it
• Comply with legal and regulatory requirements

Usage Data: We automatically collect information about your use of the Platform, such as the pages you visit, the features you use, and your device information. We use this information to:

• Diagnose and troubleshoot technical issues
• Analyze how users interact with the Platform
• Improve the Platform and features
• Personalize your experience

Social Media Chat History: If you integrate WhatsApp, Facebook, or Instagram with Wakanda Business, we may access and store your chat history. We use this information to:

• Provide insights into your customer interactions
• Help you improve your communication with customers
• Tailor your marketing and sales efforts

Please note: We will only access your WhatsApp chat history with your explicit consent.

Log Data: We collect standard log data when you use the Platform, such as your location, IP address, browser type, operating system, timestamps, and app activity. We use this information to:

• Monitor the security and performance of the Platform
• Investigate potential security breaches
• Analyze usage trends

Cookies and Similar Technologies: We do not use cookies directly on the Platform. However, third-party services we use (e.g., analytics) may use cookies or similar technologies to collect information about your activity. You can manage your cookie preferences through your browser settings.

Sharing Your Information

We may share your information with the following third parties:

• Service Providers: We may share your information with third-party service providers who help us operate the Platform and provide our services. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
• Compliance with Law: We may disclose your information if required by law or to comply with a legal process, such as a subpoena or search warrant.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred to the successor company.

Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage method is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Your Choices

You have choices about how we collect, use, and share your information:

• Access and Correction: You can access, update, or correct your Personal Information through your account settings.
• Data Deletion: You can request to delete your Personal Information by contacting us.
• Opting Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

Children"s Privacy

Our Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: contact@wakanda-business.com
• Phone: +234 80 2051 0968